Terms

TERMS OF USE


Welcome to LORFRESH website! By accessing and using this website, you agree to the following terms and conditions. Please read them carefully.

1. Using this Site:
- Make sure you have a standards-compliant web browser.
- We may change or update these terms, so check this page regularly.
- We strive to provide accurate information, but we do not guarantee its accuracy, completeness, or currency. This includes pricing and availability information. We may correct errors or update information without prior notice.

2. Shipping:
- Currently, shipping time is approximately 1-3 weeks from the date of order placement.

3. Return Policy:
- All sales are final. No exceptions. We do not issue refunds, accept cancellations, or allow exchanges.

4. Purchase for Personal Use Only:
- Our products are for personal use only, not for resale. By placing an order, you certify that you will use the products for personal use only. We reserve the right to refuse orders without explanation.

5. Damages:
- Please inspect all items within 5 days of receiving them. If any defects or damages are found, contact customer service within 5 days of delivery and provide images and descriptions for review.

6. Shipping Details:
- We do not ship to P.O. Boxes or Freight Forwarders.
- Allow up to 7 business days for order verification and processing, and an additional 10 business days for delivery*.
- Domestic orders are shipped via UPS Ground with a signature required.
- International orders are shipped via UPS to select countries. Shipping fees are calculated based on country, item weight, and may include additional handling charges.
- We are not responsible for lost, stolen, or damaged shipments. Customers are responsible for additional shipping and handling fees for re-shipping, if available. The buyer assumes all responsibilities for claims made with the shipping carrier.
- The estimated timeframes provided are not guaranteed.

7. International Duty and Tax:
- International customers may incur additional charges at checkout. Duty and Taxes are calculated based on the country and included in the order total. The buyer is responsible for paying all import Duty and Taxes prior to shipping. We will transfer the collected fees to UPS for processing the international shipment.

8. Sales Tax:
- Sales tax is charged for orders shipped within certain states (Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Nevada, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington, and Wisconsin).
- The applicable tax rate varies between 4% and 7.25% and may include an additional 0-4.5% based on individual counties and cities.
- Shipping costs are also taxed.
- Sales tax is not charged for orders shipped to states outside the aforementioned list.

9. Copyright and Trademarks:
- All content on our website, including text, graphics, logos, buttons, icons, images, and software, is the property of our brand and protected by United States and international copyright laws.
- Any other use, including reproduction and internet links, is strictly prohibited without our prior written permission.

10. Secure Processing:
- We use SSL Encryption Technology, an industry-standard, for secure processing of private information over the internet.
- SSL encrypts the user's data, including credit card information, to prevent unauthorized access during transmission.

11. Privacy:
- We respect the privacy and confidentiality of customer account information and do not share it with outside affiliates or individuals.
- User information is secured and encrypted with SSL Software.

- The information collected for orders